Terms and conditions

When deciding to purchase a digital product, you guarantee to be in compliance with these Terms and Conditions. If you do not agree with any of the conditions placed here, please contact us before purchasing, so that together we can find the best solution for your case.


Who we are: This site is a platform where I, Lu Amaral, share and sell my design works, graphics, tutorials, tips, free resources, photos and more.


Which personal data is collected

Your privacy is important to me. The website collects your information when you place an order, register or open an account, sign my email newsletter or fill out the contact form.

In most contact ends, you will be sharing your name and email address with me. Any information collected is used in one or more of the following ways:

  • To process transactions and to register licenses – Your information is used to complete transactions you have requested, such as delivering the desired files to you, sending an email with the order invoice and fulfilling it in the best possible way;
  • To personalize and optimize your experience on the site, showing information and projects that you may find most relevant or interesting;
  • To improve customer service – I can use your information to help you with your support inquiries;
  • To send updates via email – If you choose to receive our updates via email using a subscription form or making a purchase, you can receive updates on new designs on the site, sales and promotions, new tutorials and other information. You can unsubscribe from the email list by clicking on the “Unsubscribe” link, which appears at the bottom of all outgoing emails.

INCORPORATED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (for example, videos, social media images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor had visited the other site.

These sites may collect data about you, use cookies, incorporate additional third-party tracking, and monitor your interaction with embedded content, including tracking your interaction with embedded content if you have an account and are connected to that site.


SHOP: WHAT IS COLLECTED AND STORED?

While you visit the site, there will be tracking of:

  • Products you’ve seen: we’ll use this to, for example, show products you’ve recently viewed;
  • Location, IP address and browser type: We will use this for purposes like estimating how you can shop in the store;
  • Cookies will also be used to track the contents of your cart while you browse the site.

When you shop on the site, you are prompted for information, including your name, email address, payment details and optional account information, such as your username and password. We use this information for purposes such as:

  • Submit information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your store account
  • Improve our offers
  • Send marketing messages via our email newsletter, if you choose to receive them
  • If you create an account, we will store your name, address, email and phone number, which will be used to complete the checkout for future orders.

We generally store information about you when we need the information for the purposes for which we collect and use it. And we are not legally obliged to continue to maintain them. This includes your name, email address, and billing and shipping addresses.


WHO OUR TEAM HAS ACCESS

Our team members have access to the information you provide to us. For example, store administrators and managers can access:

  • Ask for information such as what was purchased, when it was purchased and where it should be delivered;
  • Customer information, such as your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.


WHAT WE SHARE WITH OTHERS

We share information with third parties who help us deliver our orders and store services for you.


PAYMENTS

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information needed to process or support the payment, such as the total purchase and billing information.

Please see PayPal’s Privacy Policy for more details.


STATISTICS

GOOGLE ANALYTICS – This site uses Google Analytics. You can consult its privacy policy here.


How long we retain your data

For users who register on the site, we store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (they just cannot change their username). Website administrators can also view and edit this information.

If you buy something from our store, we will keep the order invoice and associated order information indefinitely. We are required to maintain this information indefinitely in order to keep a record of the appropriate design licensees, as we grant perpetual use licenses. We use this information to also verify compliance with the license terms from time to time.


What rights do you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including all the data you have provided to us. You can also request that you delete any personal data we have about you. This does not include any data that we are required to maintain for administrative, legal or security purposes.


CHANGES TO THE PRIVACY POLICY

Please note that we may change this Privacy Policy in the future, at our sole discretion. We may modify this Policy at any time, and all changes will take effect immediately after the changes are posted on this site. Please check from time to time to review our Privacy Policy.


CONTACT INFORMATION

Get in touch with me here.


This Policy was last modified and published on January 1, 2020 and will take effect on January 1, 2020.